We are pleased to report that Oaklands Veterinary Centre has achieved the highest level of accreditation from the Royal College of Veterinary Surgeons (RCVS) in a recent inspection.
We are one of the first clinics in the country to achieve Equine Hospital status under the new RCVS Practice Standards Scheme (PSS), a voluntary quality assurance system designed to promote the highest standards of veterinary care. Only veterinary clinics with this accreditation are allowed to call themselves Hospitals.
The RCVS regulates the veterinary and veterinary nursing professions in the UK. The PSS was relaunched in 2015 with a fresh emphasis on a strong culture of continuous improvement and greater focus on positive outcomes for patients and clients, rather than just ticking boxes on available premises and equipment.
Not to be out done, our Small Animal team have also been awarded General Practice status, just one level below Hospital status!
Both assessments were based on a detailed review of our processes and documentation as well as thorough interviews with team members to assess how these processes are implemented. For more on the RCVS and the scheme visit RCVS website or please get in touch with any member of the team.
Quotes from our inspection team:
“Impressive facilities”
“Premises well designed and refurbished to a high standard”
“All staff impressed with their enthusiasm and commitment”
“Documentation and internal communication excellent”
“All members of the team should be very proud of the exceptional levels of service they provide for their
patients and clients”
